Hairdressers in the personal injury spotlight after high-profile compensation case turns up the heat

COULD Yorkshire hairdressers be on the fringe of a flood of compensation claims for personal injury?

That is the question being posed after a high-profile personal injury case in which a woman was awarded £2,000 compensation after being burned on the head during a blow dry at a London hair salon.

Sarina Saul-Hassam, a banker, was left with a burn mark the size of a 20p coin in the centre of her forehead after a wash and blow dry allegedly went wrong.

It was a personal injury that she claimed caused her to be stared at and feel self-conscious while at work.

Her personal injury claim went on to say that it even forced her to cancel her holiday, as doctors recommended that she keep the burn out of the sun.

The personal injury occurred during an appointment at Mrs Saul-Hassam’s regular salon in Canary Wharf, when the stylist accidentally touched her forehead with the hairdryer.

She said that she felt pain as the dryer touched her head but she did not realise the extent of the burn until she took her makeup off that night.

At her personal injury hearing, she told the judge: ‘I was very self-conscious about it, certainly in work, and even more when I had to speak to clients face to face.

“I was constantly being stared at in the office and being asked by colleagues “What on earth has happened to your face?’ It made me feel incredibly uncomfortable.

“I feel anxious when I go to the hairdresser now and when I am having a blow dry appointment. I no longer have a very enjoyable experience at the hairdresser.”

The salon denied liability for the accident, flatly stating that Mrs Saul-Hassam was not burned by her hairdresser, after she sued them for personal injury damages.

It claimed that a diffuser would have been fitted to the hairdryer nozzle, meaning she could not have been burned in the way she had described. It was argued that there was also no reason why the stylist would have directed the drier at her forehead, because she did not have a fringe.

However, the court ruled that the burn was indeed caused by the negligence of the freelance stylist working at the salon that day.

The salon was ordered to pay over £2,000 in personal injury compensation – around half of the amount she was seeking – and reimburse her for the £31 appointment. It was also told to pay Mrs Saul-Hassam’s lawyers’ bills, totalling almost £8,000.

Should you have any questions or concerns regarding a hairdressing accident or injury you may have suffered, or any other personal injury issues, please do not hesitate to contact this article’s author, our personal injury expert and Senior Litigation Executive Dylan Gorman, or his colleagues here at Milners, on 0113 245 0852 or email us at hello@milnerslaw




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